E-MAX and SMS expand service contract for aluminum extrusion
Summary
- SMS group and E-MAX have entered into an enhanced service contract to support three production plants, E-MAX recently acquired in Germany.
New service contract with expanded scope
"This service contract offers a wider range of services aimed at maximizing production capabilities and reducing maintenance costs," says Nils Korell, Head of Service for Extrusion at SMS group. The contract features extensive service options, customized to meet the specific needs of E-MAX's extrusion operations, ensuring high efficiency and reliability.
SMS will carry out planned inspections and maintenance to spot and resolve potential issues before they affect production, keeping operations running smoothly. Additionally, SMS will improve spare parts management by regularly checking equipment conditions and providing recommendations for necessary maintenance activities.
On-site support by experienced field service
Koen Hendrikx, Group Purchase/Supply Chain Manager at E-MAX, stated, "The enhanced service contract between E-MAX and SMS marks a significant advancement in our collaboration, reflecting a mutual commitment to excellence and innovation." With its expanded scope and comprehensive preventive maintenance strategy, this partnership is set to bring substantial benefits to E-MAX's operations.
SMS will dispatch its experienced field service team to E-MAX's production sites to ensure optimal production by closely monitoring production processes and equipment functionality, thereby helping E-MAX's operations run smoothly and efficiently. The SMS experts on-site will support the maintenance of stringent quality standards, ensuring that E-MAX’s output continuously meets industry and customer expectations.